This is a difficult time to be a provider in the human services sector. With the COVID-19 crisis, demand for services and basic items such as food and hygiene products have increased while funding and staff are in short supply. Social distancing measures require providers to find new and creative ways to serve clients virtually. And many providers must put their own health and safety on the line to continue to serve their clients face-to-face.
These are the findings of a survey conducted by the Human Services Chamber between April 8-16.
Highlights from the survey:
- Nearly 80% of organizations have experienced revenue loss due to the COVID-19 crisis.
- 73% of organizations have reduced or suspended programs and services.
- 29% have reported laying off staff.
Read our full survey report below. We will continue to survey human services providers in the coming weeks to track how needs change and expand. We will use these results to advocate for support so that these organizations can continue to respond to community needs.